Welcoming Anxhela Carciu, our new SRE Engineer

Today, we're excited to share that Anxhela Carciu is joining the team.

Anxhela is joining Resend as a Site Reliability Engineer from Tirana, Albania. Over the past six years, she’s worked in DevOps and SRE roles across aviation, healthcare, and iGaming, keeping large‑scale systems up and running.

She’s especially excited about building reliable systems, learning from the engineering community, and using that experience to support developer‑focused products.

More about Anxhela

How did you get into software?

My curiosity about technology started pretty early. I grew up in a small town in Greece from age one to seven, where my cousin had a small computer toy that taught the Greek alphabet. I was obsessed with it and couldn’t stop thinking about it until my parents got me one a few weeks later. There’s a very happy photo of me with that mini laptop.

In high school, I was mostly into math and chemistry. The plan was to go to medical school and fulfill the classic dream of having a doctor in the family. Things didn’t go that way. I didn’t get into medicine and instead started studying Math and Informatics. My first year wasn’t great, so I took a break and worked as a barista.

One day during a super busy shift, the café computer froze and we couldn’t open the cash drawer. The IT guy walked in, opened a terminal, and fixed it in seconds. At the time, I didn’t even know what Linux was, but the way he solved the problem stuck with me. I kept thinking about that moment for days, and after that summer I went back to university and switched my degree to Computer Engineering.

Five years later, I graduated from the Canadian Institute of Technology in Tirana and landed my first job while I was still finishing my bachelor’s degree.

What does your desktop/home screen look like?

A daily reminder that love, fate, and chaos can all exist in the same frame. My wallpaper is from the series Dark.

Why are you at Resend?

I love working on products built for developers, tools that seem simple on the surface but are actually really complex under the hood. Email is one of those systems, and keeping it reliable at scale is exactly the kind of challenge that gets me excited.

I was also really impressed by how well-documented everything is. The docs are clear, detailed, and thoughtful. That’s rare, and honestly, very cool.

Where do you find #inspiration?

A lot of my inspiration comes from the engineering community, reading blogs, attending conferences, and seeing how different teams solve problems. I love learning from other people’s approaches and creative solutions.

Outside of tech, nature and sports are my biggest reset buttons. Trail running, volleyball, or just being outside helps me clear my head, reset, and focus when I’m trying to solve a problem.

I love coffee and spending quality time with my sister. It’s a small ritual that helps me relax, refocus, and sometimes even spark new ideas.

I’m also inspired by my parents, who have always supported me and helped me chase my goals. Their encouragement keeps me motivated to keep learning and pushing myself.

If you weren't programming, what would you be doing?

I’d probably be running my own coffee shop. I’ve always loved designing spaces and creating a cozy, inspiring place for people to hang out, so if I weren’t in tech, that would definitely be the plan.

Otherwise, I would have been an athlete.

Favorite tool?

Miro! I love how flexible it is for brainstorming, planning workflows, and visualizing ideas.

Favorite hotkey?

Cmd + Shift + 4 – my go-to for taking screenshots on Mac

Favorite place to visit?

I have a long list of dream destinations. Japan’s hidden gems, Scotland’s wild landscapes, Madagascar (yes, I’ve always loved the movie!), and Australia are high on the list. And honestly, the more I think about it, the more places I want to explore—it feels like the world is never-ending, and I can’t wait to see as much of it as possible.

Advice for ambitious software engineers?

Never quit! If something doesn’t work, try again. Take your time, have fun, and really understand what you’re working on.

Stay curious and explore everything. Don’t be afraid to go deeper into problems than you originally planned.

That’s how you grow as an engineer and enjoy the journey along the way.